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Frequently Asked Questions
Everything you need to know about our pricing and plans.
Can I change my plan at any time?
Yes! You can upgrade or downgrade your plan at any time from your dashboard. Changes take effect immediately, and we'll prorate any charges or credits.
What happens if I exceed my plan limits?
If you reach your survey or response limits, you'll be notified and can upgrade your plan to continue using all features. Your existing data is always safe.
Do you offer refunds?
We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied, contact our support team for a full refund.
Is my data secure?
Absolutely. We use enterprise-grade security measures to protect your data, including encryption at rest and in transit, regular security audits, and compliance with industry standards.
Can I export my data?
Yes, you can export all your survey data, responses, and analytics at any time in various formats including CSV, Excel, and PDF reports.
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